GigHQ.ai Terms of Service

Please read this page carefully. It contains the terms and conditions (the “Terms”) governing your access to and use of GigHQ.ai, including our website, web application, browser extension, Model Context Protocol (“MCP”) server, and related services (collectively, the “Services”). If you do not accept these Terms, or you do not meet or comply with their provisions, you may not use the Services.

These Terms (as amended from time to time by GigHQ.ai) form a binding agreement (the “Agreement”) between you and GigHQ.ai, Inc. (“GigHQ.ai,” “we,” “us,” or “our”). Your access to or use of the Services indicates your acceptance of these Terms. You are agreeing to use the Services at your own risk.

The following terms used throughout this Agreement have the defined meanings below:

You represent and warrant that you are at least 18 years of age, or the age of majority in your jurisdiction if higher. GigHQ.ai is a professional job-search and career-management platform and is not directed to, or intended for use by, individuals under 18.

The Services are intended for Job Seekers who wish to track job applications, manage career records, and access AI-assisted career tools, and for coaches, employers, and WDO partners who use GigHQ.ai’s dashboard and analytics tools under a separate agreement with GigHQ.ai. The Services may include:

• A job application tracking system and Chrome/Firefox/Edge browser extension;
• A career journal, Career Compass, and related AI-assisted career-guidance tools;
• An MCP server that allows you to optionally connect your GigHQ.ai data to third-party AI assistants (such as Claude or ChatGPT) that you separately control and authorize;
• A coach/organization dashboard and analytics tools made available to institutional partners; and
• Job Market Radar and related aggregate labor-market data tools.

GigHQ.ai is the sole interpreter of what constitutes intended and acceptable use of the Services, and reserves the right to modify or discontinue any feature of the Services at its discretion.

To use the Services, you must register for an account and provide accurate information, including a valid email address (“User Information”). You acknowledge that you have no ownership rights in your account itself, separate from your ownership of your User Content as described in Section 9.

You are responsible for maintaining the confidentiality of your password and for all activity under your account, whether or not authorized by you. You agree to notify GigHQ.ai immediately at Section 24 contact address of any unauthorized use of your account.

Subject to your compliance with these Terms, GigHQ.ai grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your personal, non-commercial career-management purposes (or, for coach/WDO/employer partners, for the purposes set out in your applicable services agreement). Your use of the Services is a privilege that GigHQ.ai may suspend or terminate for a material violation of these Terms, or on reasonable notice for any other reason.

The Services, GigHQ.ai’s software, and all Content (excluding User Content) are the property of GigHQ.ai or its licensors and are protected by copyright, trademark, and other laws. Except for the limited license granted in Section 7, GigHQ.ai reserves all right, title, and interest in the Services. You may not:

• Copy, modify, reverse-engineer, or create derivative works of the Services or their underlying code, except as permitted by applicable open-source licenses for components GigHQ.ai has released as open source;
• Use automated tools (bots, scrapers, crawlers) to access the Services other than through GigHQ.ai’s published MCP server and API interfaces, in accordance with any applicable API terms; or
• Remove or obscure any proprietary notices on the Services.

“GigHQ.ai” and the GigHQ.ai logo are trademarks of GigHQ.ai. All other product and service marks referenced on the Services are the property of their respective owners.

9.1 You own your content

As between you and GigHQ.ai, you own the User Content you submit to the Services. GigHQ.ai does not sell your personal information.

9.2 License you grant to GigHQ.ai

By submitting User Content, you grant GigHQ.ai a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, process, and display that User Content solely as needed to: (a) operate, maintain, and improve the Services for you; (b) provide the AI-assisted features you request, including passing relevant data to the AI providers you connect via the MCP server; and (c) as described in Section 9.3, share your profile with partner organizations you have opted in to.

9.3 Sharing with employer and WDO partners — opt-in

GigHQ.ai may make anonymized or de-identified candidate profile summaries available to prospective employer or WDO partners as part of our institutional matching features, but only where you have affirmatively opted in through your account settings. You may withdraw this opt-in at any time in your account settings, and GigHQ.ai will stop including your profile in future partner matching within a commercially reasonable time. This opt-in is available to all users regardless of location; it is not limited to users in any particular jurisdiction.

9.4 No sale of personal information

GigHQ.ai does not sell, and will not sell, your personal information to third parties for their own independent marketing purposes. If this practice changes, GigHQ.ai will update these Terms and provide notice and an opt-out mechanism to all users before any such sale occurs, consistent with applicable law (including the CCPA, GDPR, and UK GDPR).

9.5 Third-party AI tools

If you connect the GigHQ.ai MCP server to a third-party AI assistant, you are authorizing GigHQ.ai to transmit the relevant portions of your User Content to that third-party service in accordance with your instructions. Your use of that third-party AI assistant is governed by its own terms and privacy policy, which GigHQ.ai does not control.

GigHQ.ai may collect, compile, and analyze de-identified, aggregated data derived from Job Seekers’ career and application history (“Aggregate Data”) — for example, aggregate statistics on occupation, location, salary ranges, or application outcomes — and may use Aggregate Data for any lawful business purpose, including Job Market Radar, provided that Aggregate Data is maintained in a form that cannot reasonably be used to re-identify you.

You agree that you will:

• Use the Services only for lawful purposes consistent with their intended use;
• Not attempt to probe, scan, or breach the security of the Services;
• Not interfere with the Services’ operation (including via viruses, overloading, or unauthorized automated access); and
• Not use the Services to submit false, misleading, or infringing content.

Violation of these rules may result in suspension or termination of your account and, where applicable, referral to law enforcement.

GigHQ.ai may provide the Services using third-party providers, subcontractors, and consultants (“Third-Party Providers”). As between you and GigHQ.ai, GigHQ.ai retains sole responsibility for billing and contractual relationships with its Third-Party Providers.

GigHQ.ai is a platform for the storage, organization, and AI-assisted analysis of information you submit. We do not independently verify the accuracy of User Content, job postings, or employer information, and are not responsible for the conduct of Users or third parties on the Services. Nothing on the Services constitutes an endorsement of any employer, User, or third party.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

You agree to defend, indemnify, and hold harmless GigHQ.ai (and its officers, directors, employees, and agents) from third-party claims arising from your use of the Services, your User Content, or your breach of this Agreement. GigHQ.ai will provide you prompt notice of any such claim.

You may close your account at any time by contacting us (see Section 24). GigHQ.ai may suspend or terminate your access for a material breach of these Terms, with notice where practicable. Sections 8, 9, 13–19, and 22–24 survive termination.

If a dispute arises under this Agreement, you and GigHQ.ai agree to first attempt to resolve it informally by contacting the address in Section 24. If the dispute is not resolved within 30 days of notice, it will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or Commercial Arbitration Rules, if you are an employer or WDO partner), conducted by a single arbitrator in English. The arbitration will be seated in Wilmington, Delaware, unless you and GigHQ.ai agree otherwise in writing. Either party may bring an individual claim in small-claims court instead of arbitration where the claim qualifies.

This Agreement is governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Subject to Section 17, jurisdiction for any claim not subject to arbitration lies exclusively with the state or federal courts located in Delaware.

The Services may contain links to third-party websites, provided solely for your convenience. GigHQ.ai does not endorse and is not responsible for the content of any linked third-party site. You access linked sites at your own risk.

GigHQ.ai may revise these Terms from time to time by updating this page and the “Effective Date” above. Material changes will be notified to you via email or an in-product notice at least 14 days before taking effect. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

GigHQ.ai respects the intellectual property rights of others and will respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (“DMCA”). To submit a notice, contact GigHQ.ai at the address in Section 24 with the information required under 17 U.S.C. § 512(c)(3). GigHQ.ai will terminate the accounts of repeat infringers in appropriate circumstances. If your content is removed in response to a notice, you may submit a counter-notification as provided under the DMCA.

GigHQ.ai uses Microsoft Clarity and similar analytics tools to understand how users interact with the Services, in order to improve our product. By using the Services, you consent to GigHQ.ai and its analytics providers collecting and using this data as described in our Privacy Policy.

• Entire Agreement: These Terms, together with the Privacy Policy and any applicable services agreement, constitute the entire agreement between you and GigHQ.ai regarding the Services.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force and effect.
• No Waiver: GigHQ.ai’s failure to enforce a provision is not a waiver of that provision.
• Assignment: You may not assign your rights or obligations under this Agreement without GigHQ.ai’s written consent; GigHQ.ai may assign this Agreement in connection with a merger, acquisition, or sale of assets.
• Relationship of Parties: You and GigHQ.ai are independent contractors; nothing in this Agreement creates a partnership, employment, or agency relationship.
• International Use: GigHQ.ai makes no representation that the Services are appropriate or lawful for use outside the United States. If you access the Services from outside the United States, you are responsible for compliance with local law.

Questions about these Terms, copyright notices, or reports of inappropriate conduct should be directed to our Legal & Compliance Team:

Notices to GigHQ.ai should be sent to the company address listed on the Services. GigHQ.ai will send notices to you at the email address on your account.