GigHQ.ai Privacy Policy

This Privacy Policy describes how GigHQ.ai, Inc. (“GigHQ.ai,” “we,” “us,” or “our”) collects, uses, discloses, and protects Personal Information in connection with our website, web application, browser extension, Model Context Protocol (“MCP”) server, and related services (collectively, the “Services”).

These Services are intended for individuals 18 years of age or older, consistent with our Terms of Service. See Section 11 (Children’s Privacy).

To ensure clarity across this Policy, the following key terms are defined as follows:

3.1 Information you provide directly

• Account information: Name, email address, password, and account settings.
• Career data: Resumes, work history, education, skills, career journal entries, job application records, notes, and related documents you upload or create in GigHQ.ai.
• Communications: Information you provide when you contact support or respond to surveys.

3.2 Information collected automatically

• Device and usage data: IP address, browser and device type, operating system, referring URLs, pages viewed, and timestamps.
• Browser extension activity: Job postings and application data you capture through the GigHQ.ai browser extension.

3.3 Information generated through AI features and the MCP server

When you use GigHQ.ai’s AI-assisted features (for example, Career Compass or Match Score), we process your career data using our AI infrastructure providers to generate insights, suggestions, and analysis.

3.4 Information from third-party sources

We may supplement the information above with information from public sources (e.g., publicly available professional profiles) and business-contact data providers, solely to help verify or enrich employer and company information within Job Market Radar — not to build profiles of individual Job Seekers beyond what you provide directly.

3.5 Analytics and cookies

We use cookies, web beacons, and similar technologies, including Microsoft Clarity, to understand how you use the Services and to improve our product. See Section 6 for details and your choices. Our Site does not currently respond to browser “Do Not Track” signals, though CCPA/CPRA opt-out preference signals (e.g., Global Privacy Control) are honored as described in Section 10.

We use Personal Information to:

• Provide, operate, and maintain the Services, including job application tracking, career journal, browser extension, MCP server integration, and coach/organization dashboard features;
• Power AI-assisted features, including generating career insights and matching candidates to opportunities;
• Communicate with you about your account, updates, and support requests;
• Improve and develop new features, through aggregated or de-identified analysis;
• Detect, prevent, and investigate fraud, abuse, and security incidents;
• Comply with legal obligations; and
• With your consent, send marketing communications, which you may opt out of at any time.

5.1 Service providers

We share Personal Information with vendors who perform services on our behalf, including cloud hosting, AI processing, analytics, email delivery, and payment processing, under contracts that limit their use of your data to providing services to us.

5.2 Employer and WDO partners — opt-in only

GigHQ.ai may share your candidate profile with prospective employer or workforce development organization (“WDO”) partners as part of our institutional matching features, but only where you have affirmatively opted in through your account settings. You may withdraw this opt-in at any time. GigHQ.ai does not share your profile with employer or WDO partners by default.

5.3 Aggregate and de-identified data

We may share aggregated or de-identified data (for example, in Job Market Radar) that does not identify you, for any lawful business purpose.

5.4 Legal and safety

We may disclose Personal Information where required by law, subpoena, or legal process, to protect the rights, safety, or property of GigHQ.ai or others, or to investigate fraud or security incidents.

5.5 Business transfers

If GigHQ.ai is involved in a merger, acquisition, financing, or sale of assets, Personal Information may be disclosed to counterparties and transferred to a successor, subject to this Privacy Policy or a policy providing at least equivalent protections.

5.6 No sale of Personal Information

GigHQ.ai does not sell your Personal Information for money. We do not share your Personal Information for cross-context behavioral advertising. If either practice changes, we will update this Policy and provide the opt-out mechanisms required by applicable law, described in Section 10.

We use the following categories of tracking technology:

Where required by law, we will request your consent before setting non-essential cookies, and provide a mechanism to withdraw that consent at any time.

We retain Personal Information for as long as your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

We use administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, use, or disclosure, including encryption in transit and access controls.

No system can be guaranteed 100% secure. If we experience a security incident affecting your Personal Information, we will notify you and any applicable regulators as required by law.

If you are located in the EEA, UK, or Switzerland, you have the following rights under GDPR:

Legal Bases for Processing: Performance of a contract with you, our legitimate interests in operating and improving the Services, your consent (for marketing and non-essential cookies), and compliance with legal obligations.

Where we transfer Personal Information outside the EEA/UK, we rely on the European Commission’s Standard Contractual Clauses (SCCs) or another lawful transfer mechanism. To exercise these rights, contact us using Section 13 details. You also have the right to lodge a complaint with your local data protection authority.

If you are a resident of California, Nevada, Virginia, Colorado, Connecticut, or another U.S. state with a comprehensive privacy law, you may have the right to:

• Know what Personal Information we have collected, used, disclosed, and (if applicable) sold or shared about you;
• Delete Personal Information we hold about you, subject to certain exceptions;
• Correct inaccurate Personal Information;
• Opt out of the sale or sharing of Personal Information, and out of targeted advertising — GigHQ.ai does not currently sell Personal Information or use it for cross-context behavioral advertising, so there is nothing to opt out of today, but we provide the mechanism below in case this changes;
• Not be discriminated against for exercising these rights; and
• (California) Limit the use of Sensitive Personal Information, and designate an authorized agent to submit requests on your behalf.

The Services are intended for individuals 18 years of age or older and are not directed to children. We do not knowingly collect Personal Information from anyone under 18. If we learn that we have collected Personal Information from someone under 18, we will delete it promptly.

If you believe a minor has provided us with Personal Information, please contact us immediately at Section 13 address.

We may update this Privacy Policy from time to time. We will post the revised Policy on our Site and update the “Effective Date” above.

If we make a material change, we will provide notice — such as an email or in-product notice — at least 14 days before the change takes effect, and will obtain your consent first where required by applicable law.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Privacy & Compliance Team: